Enterprise content management (ECM) allows organizations to capture, manage, store, reuse, and publish their content to support the different processes within their business. (AIIM, 2005)

Forecasted by TEC and other research firms as one of the most important business drivers for the near future, ECM is on the rise. TEC has tracked significant increases in customer demand for ECM selection projects, with numbers growing seven-fold since 2004. Over the next year, projections suggest that revenue in licensing for ECM will grow from 1,280.8 to 1,861.4 (millions of dollars, USD) through 2009."Due to current governance and regulatory compliance regulations, ECM will become more and more important in order for organizations to be able to meet the requirements of these acts", according to Hans Mercx, ECM and BPM analyst at TEC.

So how do organizations seeking enterprise content management (ECM) software prepare before calling on a vendor for a request for proposal (RFP)?

The TEC ECM Evaluation Center (http://www.ecmevaluation.com/press) enables end users to match their requirements to the functionality provided by a variety of ECM solutions. Organizations can use the center to analyze vendors on approximately 1,200 criteria covering ECM functionality. Vendors presenting solutions for comparison include 80-20, AMCO, CentricMinds, Crown Peak, Day Software, Emojo, Hannon Hill, iUpload, Kentico, Numotion, Serena, SilkRoad Software, Stellent, and Snakeware. The TEC ECM Evaluation Center (http://www.ecmevaluation.com/press) covers a broad range of features from content acquisition, approval and syndication, to document management, record management, digital asset management, workflow, and publication of the actual content.

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